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During the two weeks from November 9 to November 20, 2020, Contra Costa Health Services in partnership with a group of City Managers will be hosting a Value Stream Mapping (VSM) Event to help understand what happens during a behavioral health crisis in our county.

During this Value Stream Mapping workshop, team members from Contra Costa Health Services, crisis response teams and programs, law enforcement, dispatch, family members, those who have experienced a crisis and community partners will be performing observations, time studies and mapping the process of when a community member identifies a need for mental health crisis response until the crisis is stabilized and supportive services are provided.

We want to invite you to join us on Friday, November 20th from 10 am – 11 am for a presentation from Community Crisis Initiative Value Stream Mapping Team where they will summarize their work of the two weeks, and share information about the current state in our county as well as future recommendations. The event can be streamed on Contra Costa TV online at www.contracostatv.org   

We are looking forward to seeing you all!